Videobox FAQ

TESTIMONIALS

I had excellent technical service experience with the crew at Tasty Apps. In this modern age, it can very hard to get quality service, especially on a technical level. These guys really knew their stuff and were so detailed in their advice, that it actually restored my troubled Mac Pro back to peak performance. Very, very impressed. Tasty Apps sets a standard of service that the whole country can and should follow as an example. — Sean Davey, http://seandavey.com


(...) diligent, tenacious and relentless product support (...) — Danny McCall, http://www.talentsphere.com


A ground-breaking & revolutionary array of software for Mac, Tasty-Apps' products and further tech support is so reliable - I would thoroughly recommend them to anyone. — Ryan


I've been using TastyApps' products (Videobox, Musicbox, Web Snapper, and FlagIt!) since 2009. I'm a huge fan of their products, and have also become a huge fan of their Technical Support. As a Macintosh Consultant and Software Instructor, this is not a phrase I often have the opportunity to say, and in the case of TastyApps, I'm more than pleased to be able to say it. (...) I can't say enough good things about TastyApps' Support Services. I heartily recommend their software, their company, and their Tech Support. — Stephanie Gans, http://www.aym4training.com


I didn’t use my copy of VideoBox much UNTIL I discovered that it can convert Elgato EyeTV MPEG2 files (QuickTime Pro cannot). If ever Easy VHS to DVD crashes while converting a recording (It records in MPEG2 format) – the ONLY App I have that CAN convert the leftover MPEG2 files to QuickTime MOV is VideoBox. So, Instead of paying Apple $20 for a Quick time MPEG2 Converting Plugin: I recommend you Buy VideoBox for $15 to do the Exact same Job! — Carl McCall, http://softwaresanta.com/


(...) the renew license was very easy to use and in minutes my VideoBox was working. In a time where support for most companies really sucks—I appreciate your quick and thorough turnaround to my issue—thanks for the support. — Scott Medina, http://www.isminc.com

POSTED ON
June 20, 2017

AUTHOR
Tom

CATEGORY
FAQ
Videobox

Videobox FAQ

1. I have to drop links to download one by one?? What a pain!

2. Can Videobox download Full HD Youtube videos?

3. Free trial? What’s the catch?

4. Can I grab just the audio from a video clip?

5. What about [this obscure site ] ? Seems Videobox can’t grab videos from it?

6. Does Videobox have browser extensions?

7. So how much of a ROI do I get if I buy Videobox? What upgrades am I entitled to?

8. I used to own FLVR…

9. This is too good an app – I am not worthy…

Close

I have to drop links to download one by one? What a pain!

Well, no longer true. You can now mass drag and drop links to the blue Drop Zone and Videobox will queue all of them for you! Just create a text file (e.g. with TextEdit) and paste the links line by line, like this:

http://your_link.com
http://your_link2.com

When you are done, select all the links by dragging and drop the text in Videobox blue Drop Zone!

Close

Can Videobox download Full HD Youtube videos?

Yes! Videobox will automatically detect if full HD (1920x1080) is available and that will show just under the progress bar in the Videobox Downloads Queue.

Since v.3.9.9, Videobox will always attempt to download videos in the highest resolution available. But with Youtube videos your Default Output Settings in Videobox Preferences must be:

Output for: Mac Viewing
Convert to: MP4
Size(px): 1920×1080

Hint: The easiest way to do this is to use the "down" arrow just to the right of the target YouTube video in the Downlaods Queue, instead of the "Process All" batch button at the bottom of the Videobox screen. This will bring up a "Save as" screen that will allow you to set the the Output Settings for the target video individually. Videobox will automatically download a Full HD video, the highest available audio quality, and merge them for you to your default output location. Enjoy!

Close

Free trial? What’s the catch?

There is none! The trial version is the exact same version you get when you register, so you can see how the actual paying version works. It is not crippled in any way. After 15 days of trial, we will, however, ask you to either buy, or uninstall the application.

Close

Can I grab just the audio off a video clip?

Not with Videobox, but you certainly can with its audio cousin - Musicbox…

Close

What about [this obscure site ] ? Seems Videobox can’t grab videos from it?

We try to stay ahead of the curve and currently support 1000's of video destinations. However, some sites choose to stream their content via an encrypted channel. Streaming is not supported by Videobox.

Close

Does Videobox have browser Extensions?

Sorry. Not anymore. It seems Safari has made itself incompatible with our Extensions. Beginning with Safari 10.0.2 Apple now requires all distributed Extensions to meet their requirements…this is generally a good idea to avoid nasty conflicts, crashes, and malware. But Apple's requirements also includes a restriction on apps/Extensions that allow “…the ability to save, convert, or download media from third party sources (e.g. Apple Music, YouTube, SoundCloud, Vimeo, etc.)”…exactly what our TastyApps do. So the Extensions for our TastyApps, are no longer approved.

But while the Extensions will not work in the latest versions of Safari, the manual Drag N Drop procedure continues to function. The Drag N Drop procedure was originally developed for users who preferred not to use Safari. Drag N Drop works in all browsers - including Safari - and we now have “Bookmarklets” available that emulate the 1-click functionality of the Extensions by automating the manual Drag N Drop procedure. The Bookmarklets are just as easy to use as the Extensions. To install the bookmarklet simply drag and drop this

Videobox
button onto your browser’s bookmarks bar. The next time you want to grab a video, instead of dragging the page’s URL to the Videobox Drop Zone, simply click the button on your browser bookmarks bar!

Close

So how much of a ROI do I get if I buy Videobox? What upgrades am I entitled to?

All right – ready for some numbers? You are entitled to all versions that are released within the same series. For instance, versions 1.1, 1.2, etc. are all the 1.x series. So if you bought Videobox at version 1.2, you are entitled to free upgrades until version 2.0 comes out.

Close

I used to own FLVR…

…oooh, you are showing your age, my friend! All right, well, we offer free upgrades from FLVR to Videobox – just contact us and be sure to provide the original email you used to buy FLVR, so we can, you know, connect the dots…

Close

This is too good an app – I am not worthy…

Aw! Don’t be so hard on yourself: we think you are plenty worthy of all this tastiness. But fair enough: to uninstall, quite simply launch Videobox, and select "Uninstall.." in the "Videobox" menu…


I have to drop links to download one by one? What a pain!

Well, no longer true. You can now mass drag and drop links to the blue Drop Zone and Videobox will queue all of them for you! Just create a text file (e.g. with TextEdit) and paste the links line by line, like this:

http://your_link.com
http://your_link2.com

When you are done, select all the links by dragging and drop the text in Videobox blue Drop Zone!


Can Videobox download Full HD Youtube videos?

Yes! Videobox will automatically detect if full HD (1920x1080) is available and that will show just under the progress bar in the Videobox Downloads Queue.

Since v.3.9.9, Videobox will always attempt to download videos in the highest resolution available. But with Youtube videos your Default Output Settings in Videobox Preferences must be:

Output for: Mac Viewing
Convert to: MP4
Size(px): 1920×1080

Hint: The easiest way to do this is to use the "down" arrow just to the right of the target YouTube video in the Downlaods Queue, instead of the "Process All" batch button at the bottom of the Videobox screen. This will bring up a "Save as" screen that will allow you to set the the Output Settings for the target video individually. Videobox will automatically download a Full HD video, the highest available audio quality, and merge them for you to your default output location. Enjoy!


Free trial? What’s the catch?

There is none! The trial version is the exact same version you get when you register, so you can see how the actual paying version works. It is not crippled in any way. After 15 days of trial, we will, however, ask you to either buy, or uninstall the application.


Can I grab just the audio off a video clip?

Not with Videobox, but you certainly can with its audio cousin - Musicbox…


What about [this obscure site ] ? Seems Videobox can’t grab videos from it?

We try to stay ahead of the curve and currently support 1000's of video destinations. However, some sites choose to stream their content via an encrypted channel. Streaming is not supported by Videobox.


Does Videobox have browser Extensions?

Sorry. Not anymore. It seems Safari has made itself incompatible with our Extensions. Beginning with Safari 10.0.2 Apple now requires all distributed Extensions to meet their requirements…this is generally a good idea to avoid nasty conflicts, crashes, and malware. But Apple's requirements also includes a restriction on apps/Extensions that allow “…the ability to save, convert, or download media from third party sources (e.g. Apple Music, YouTube, SoundCloud, Vimeo, etc.)”…exactly what our TastyApps do. So the Extensions for our TastyApps, are no longer approved.

But while the Extensions will not work in the latest versions of Safari, the manual Drag N Drop procedure continues to function. The Drag N Drop procedure was originally developed for users who preferred not to use Safari. Drag N Drop works in all browsers - including Safari - and we now have “Bookmarklets” available that emulate the 1-click functionality of the Extensions by automating the manual Drag N Drop procedure. The Bookmarklets are just as easy to use as the Extensions. To install the bookmarklet simply drag and drop this

Videobox
button onto your browser’s bookmarks bar. The next time you want to grab a video, instead of dragging the page’s URL to the Videobox Drop Zone, simply click the button on your browser bookmarks bar!


So how much of a ROI do I get if I buy Videobox? What upgrades am I entitled to?

All right – ready for some numbers? You are entitled to all versions that are released within the same series. For instance, versions 1.1, 1.2, etc. are all the 1.x series. So if you bought Videobox at version 1.2, you are entitled to free upgrades until version 2.0 comes out.


I used to own FLVR…

…oooh, you are showing your age, my friend! All right, well, we offer free upgrades from FLVR to Videobox – just contact us and be sure to provide the original email you used to buy FLVR, so we can, you know, connect the dots…


This is too good an app – I am not worthy…

Aw! Don’t be so hard on yourself: we think you are plenty worthy of all this tastiness. But fair enough: to uninstall, quite simply launch Videobox, and select "Uninstall.." in the "Videobox" menu…


Didn’t find your question? Have you checked the main help page?